Frequently Asked Questions (FAQ)
Welcome to the Glass Repair USA FAQ page! Here, we’ve compiled answers to some of our customers’ most common questions. If you have any other questions or need more information, please don’t hesitate to contact us.
What services does Glass Repair USA offer?
We offer a wide range of glass services for both residential and commercial properties. Our services include shower door glass installation, custom bathroom mirrors, window glass replacement, storefront glass repair, emergency board-up services, and much more. If it involves glass, we can handle it!
Are your services available throughout Washington State?
Yes, Glass Repair USA is based in Seattle, but we proudly serve customers throughout Washington State. Whether you’re in a major city or a more rural area, we are equipped to meet your glass needs.
How long has Glass Repair USA been in business?
While Glass Repair USA is a new company, our owner has been working in the glass industry since 2010. With over a decade of experience, we bring a wealth of knowledge and expertise to every project.
Do you offer emergency services?
Yes, we offer 24/7 emergency services. If you experience a break-in, storm damage, or any other emergency that requires immediate glass repair or replacement, our team is ready to assist you at any time.
What types of glass do you work with?
We work with a variety of glass types, including tempered glass, laminated glass, insulated glass, and specialty glass for custom projects. Whether you need a standard window replacement or a custom glass piece, we have the materials and expertise to deliver.
How do I schedule an appointment or get a quote?
You can easily schedule an appointment or request a quote by contacting us through our website, giving us a call, or sending an email. We’ll get back to you promptly to discuss your needs and provide an estimate.
What is the process for custom glass projects?
For custom glass projects, we start with a consultation to understand your specific requirements. We then take precise measurements and work with you to select the best glass options for your project. Once everything is finalized, our expert team will handle the installation with care and precision.
Can you repair or replace broken glass on the same day?
In many cases, we can offer same-day repair or replacement services, especially for emergencies. However, the exact timing will depend on the availability of materials and the complexity of the job. We always strive to complete repairs as quickly as possible while maintaining high-quality standards.
Do you offer warranties on your work?
Yes, we stand by the quality of our work and offer warranties on our glass installations and repairs. The specific terms of the warranty may vary depending on the service provided. We’ll be happy to discuss warranty details with you during your consultation.
How do you ensure the safety and security of my property during service?
We take safety and security very seriously. Our team follows strict safety protocols, and we use high-quality materials and tools to ensure that your property is protected during the installation or repair process. We also make sure to leave the work area clean and secure before we leave.
Can you help with insurance claims for glass damage?
Yes, we can assist you with the insurance claim process. Our team is experienced in working with insurance companies and can provide the necessary documentation and support to help you file a claim for glass damage.
Do you offer eco-friendly glass options?
Yes, we offer a range of eco-friendly glass options, including energy-efficient windows and low-emissivity (Low-E) glass, which can help reduce energy costs and environmental impact. We’re happy to discuss these options with you to find the best solution for your needs.
How do I maintain and clean the glass after installation?
Maintaining and cleaning your glass is important to ensure its longevity and appearance. We recommend using a non-abrasive glass cleaner and a soft cloth to clean your glass surfaces regularly. Avoid using harsh chemicals or abrasive materials that could scratch or damage the glass. We’ll provide you with specific care instructions based on the type of glass installed.
What should I do if my glass is damaged or broken?
If your glass is damaged or broken, the first step is to ensure the safety of everyone in the area by keeping a safe distance from the broken glass. Then, contact Glass Repair USA immediately. We offer emergency services and will work quickly to repair or replace the damaged glass.
SERVICES
WORKING HOURS:
Always Open, 24/7
We’re here for you every day, around the clock, offering reliable glass repair and emergency services whenever you need us.